Information We Collect
When you register and use the 3in1 platform, we collect several categories of information to ensure our services operate properly and securely. This collection is carried out transparently and solely for the purposes stated in this policy.
- Full name as shown on your identification card
- Active email address
- Malaysian mobile number
- Date of birth (for 18+ age verification)
- Login credentials (username and encrypted password)
- Device type and operating system
- Web browser used
- IP address and general network location
- Time and duration of each login session
- Pages visited within the platform
- Local bank account or e-wallet name
- Account number (stored in encrypted format)
- MYR deposit and withdrawal records
- Transaction history on the platform
- Gaming and betting preferences
- Activity records within the platform
- Session cookie data and language preferences
- Internal ads clicked
How We Use Your Information
All information collected by 3in1 is used responsibly and solely for the following purposes. We do not use your data for anything unrelated to platform operations or for purposes that have not been disclosed to you.
Ensuring only verified users aged 18 and above can access our services
Processing MYR transactions, managing accounts and delivering entertainment services seamlessly
Responding to enquiries, resolving technical issues, and verifying account-related requests
We also use aggregated, anonymised usage data to improve platform performance, enhance the user interface and understand overall usage patterns. This type of data cannot be used to identify any individual.
Cookies & Tracking Technologies
The 3in1 platform uses cookies and similar tracking technologies to enhance your experience. Cookies are small data files stored in your browser when you visit our platform.
We use two main types of cookies. The first is session cookies, which are temporary and automatically deleted when you close your browser. These are used to maintain your login status and session preferences while you are active. The second is persistent cookies, which are stored on your device for a longer period and are used to remember your language preference, display settings, and details that make future logins easier.
You can manage or disable cookies through your web browser settings. Please note that disabling certain cookies may affect the functionality of some features on the 3in1 platform.
Data Storage, Security & Sharing
Storage & Security
All personal data collected by 3in1 is stored on servers secured with SSL encryption and strict technical security measures. Payment data is stored in encrypted format using industry standards and cannot be accessed by general staff without specific authorisation.
We retain your data for as long as your account remains active. Once an account is permanently closed, data will be deleted or anonymised within the timeframe set by our internal policy, unless Malaysian law requires it to be retained for longer.
Third-Party Sharing
3in1 does not sell, rent, or trade users' personal information to any third party for marketing purposes. Data sharing only occurs under the following limited circumstances:
Payment processors and technical service providers that support platform operations, subject to strict confidentiality agreements.
Where required by Malaysian law or a valid court order, we may be obliged to disclose certain information to the relevant authorities.
In cases involving suspected fraud or serious security threats, limited information may be shared with the relevant parties.
Your Rights as a 3in1 User
As a 3in1 platform user, you have certain rights over your personal information. We are committed to respecting these rights and making it easy for you to exercise them.
You have the right to request a copy of the personal information we hold about you. Requests can be submitted via our support email and will be processed within a reasonable timeframe.
If the information we hold is inaccurate or out of date, you may request a correction through your account settings or by contacting the 3in1 support team.
You may request the deletion of your account and personal data. Such requests are subject to record retention obligations under applicable Malaysian law.
To exercise any of the above rights, please contact our support team at [email protected]. We will notify you of the action taken within the stipulated timeframe upon receiving your request.
Policy Updates & How to Contact Us
Privacy Policy Updates
3in1 reserves the right to modify this Privacy Policy at any time to reflect changes in our privacy practices, legal requirements or platform operations. The latest version will always be available on this page with a clear update date.
We encourage you to review this page periodically. Continued use of the platform after any changes constitutes acceptance of the updated policy. For significant changes, we will endeavour to notify users through appropriate channels.
Contact Our Privacy Team
If you have any questions, concerns or requests regarding your data privacy on the 3in1 platform, please reach out to us:
- Email: [email protected]
- Communication language: Bahasa Melayu fully supported
- Response time: Within business days
You may also refer to FAQ page us for answers to general questions about privacy and account security.
Your Data Is Safe at 3in1
We take the protection of every user's personal information seriously. Register your account with confidence.